Home / Platform / Requests and work orders

Every homeowner request lands in one queue and becomes a work order when it needs one.

A homeowner reports it from the portal with photos; the manager turns it into a work order and the vendor gets it by email.

What it does

  • Get Help in the portal: maintenance, security, billing questions and general requests, with photos and a message thread.
  • Work orders from a request or created directly.
  • Vendor email with the job.
  • AI suggestions for scope, cost range and vendor type, which the manager accepts or edits.
  • Insurance claims linked to requests.
  • A work-order report.

Not in this module today: Turning an inbound email into a request. Everything that is not here yet.

See it on one of your own associations.

A 45-minute walkthrough with your controller and a community manager in the room, then a written quote.