What it does
- Balance, payments, autopay, statements and payment-plan requests.
- Get Help with photos and a message thread; architectural requests; violations to respond to or appeal.
- Documents and Ask AI with citations, and search.
- Announcements, notifications, a weekly digest and amenity booking with waitlists, reminders and a balance rule.
- Voting, proxies and vote receipts. Renters can request maintenance and read announcements and documents; they cannot pay, file architectural requests or vote.
- Nine proactive alerts, from a payment due to a request that has gone quiet.
Not in this module today: An app-store app (the portal runs in the phone's browser), in-context AI help on the page a homeowner is on. Everything that is not here yet.
The homeowner portal on a phone: balance due with a pay button, a request in progress and an open vote, beside a question about the documents answered with the CC&R section cited.
Connected to
- Billing and paymentsSet dues once; charges, late fees and statements follow the calendar, and homeowners pay by card, ACH, autopay or a link in the email.
- Requests and work ordersA homeowner reports it from the portal with photos; the manager turns it into a work order and the vendor gets it by email.
- Community votesOwners vote in the portal or by mail, or assign a proxy; the result is certified and can be challenged for ten days.
See it on one of your own associations.
A 45-minute walkthrough with your controller and a community manager in the room, then a written quote.